What Are Cookies
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to website owners. Cookies do not contain viruses or harmful code and cannot access other information on your device.
Types of Cookies We Use
VIIVAA uses the following categories of cookies on viivaa.app:
| Cookie Type | Purpose | Duration | Can You Opt Out? |
|---|---|---|---|
| Essential | Required for login, checkout, and core site functionality. Cannot be disabled without breaking the site. | Session / 1 year | No — required |
| Functional | Remembers your language preference, quiz progress, and account settings. | Up to 1 year | Yes |
| Analytics | Collects anonymized data about how visitors use our site to help us improve performance. | Up to 2 years | Yes |
| Marketing | Used to measure the effectiveness of our advertising campaigns. No personal data is shared with advertisers. | Up to 90 days | Yes |
Specific Cookies We Use
Essential Cookies
- Session cookie — maintains your login state while browsing viivaa.app
- CSRF token — protects against cross-site request forgery attacks
- Stripe payment cookies — required for secure checkout processing
Functional Cookies
- Language preference cookie — remembers whether you selected English, Portuguese, or Spanish
- Quiz progress cookie — saves your position in the onboarding quiz if you leave and return
- Cookie consent cookie — stores your cookie preferences so we do not ask again
Analytics Cookies
- We use anonymized analytics tools to understand how visitors navigate our website, which pages are most visited, and where users drop off in the signup funnel. This data is aggregated and cannot identify you personally.
Marketing Cookies
- We may use cookies to track conversions from our advertising campaigns on platforms such as Meta and Google. These cookies tell us that a user who saw our ad completed a signup, without sharing your personal identity with the advertiser.
Third-Party Cookies
Some cookies on viivaa.app are set by third-party services we use. These include:
- Stripe — payment processing cookies required for secure transactions
- Google Analytics — anonymized website analytics
- Meta Pixel — anonymized advertising conversion tracking
These third parties have their own privacy and cookie policies. We encourage you to review them directly. VIIVAA does not control third-party cookies.
Cookie Consent & Your Choices
When you first visit viivaa.app, you will be shown a cookie consent banner that allows you to accept all cookies, accept essential cookies only, or customize your preferences by category.
You can update your cookie preferences at any time by clicking the Cookie Settings link in the footer of our website.
Browser-Level Opt-Out
You may also control cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is set. Please note that disabling essential cookies may prevent you from using certain features of viivaa.app including account login and checkout.
For guidance on managing cookies in your specific browser, visit your browser's help documentation.
Analytics Opt-Out
To opt out of anonymized analytics tracking specifically, you may install the Google Analytics Opt-Out Browser Add-on available at tools.google.com/dlpage/gaoptout.
Cookies & The VIIVAA Mobile App
The VIIVAA mobile application does not use browser cookies. However, our app may use mobile device identifiers and similar technologies for session management, crash reporting, and anonymized usage analytics. These can be managed through your device privacy settings.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal, operational, or regulatory reasons. Any updates will be posted on this page with a revised effective date. Continued use of viivaa.app after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have questions about our use of cookies, please contact us:
- Email: support@viivaa.app
- Website: viivaa.app/cookie-policy